Interview With Anatolii Manchkha – Integration Manager at BAS-IP by Shauli Zacks

Shauli Zacks

Updated on: April 29, 2025
Content Editor

SafetyDetectives recently interviewed Anatolii Manchkha, Integration Manager at BAS-IP, a global leader in IP intercom and access control solutions. Anatolii’s journey from technical support specialist to a key player in partner integrations reflects both his personal growth and BAS-IP’s dynamic evolution. In our conversation, Anatolii shared insights into what sets BAS-IP apart in the security industry, how the rise of mobile-first and contactless technologies is shaping product development, and the biggest security challenges building managers often overlook. He also offered a glimpse into the future trends that will define intercom and access control over the next few years.

Can you tell us about your role at BAS-IP and what led you to join the company?

I currently serve as an Integration Manager, where my responsibilities include communicating with both potential and existing partners. I support the entire lifecycle of integrations, from gathering requirements and designing solutions to implementation and collecting feedback, among other tasks. My journey with this company began in the position of a technical support specialist. I joined mainly to gain experience in an international IT company focused on IP telephony and IoT, with the potential for personal career growth. Looking back, my expectations have been met.

BAS-IP has grown into a global leader in IP intercom and access control solutions. What sets your technology and approach apart from others in the industry?

We always strive to be user-centered in our solutions. Often, experienced vendors can lose sight of their own products over time, leading to unnoticed vulnerabilities or inconveniences. However, users are quick to identify these issues, and if you listen to their feedback attentively, you can continually find opportunities to improve your product and ensure it meets market demands. In my opinion, this focus on user input is what sets us apart and has contributed to our success today.

How has the shift toward mobile-first and contactless solutions shaped the evolution of BAS-IP’s products?

The expansion and advancement of mobile and contactless technologies have significantly impacted the development of our product line. As a result, our intercoms now feature access control methods such as QR codes and Bluetooth access. For those who prefer to have all functions accessible from their smartphones, we offer a mobile application that enables access control and video surveillance, along with video call support, alerts, and many other useful features.

What are the most common vulnerabilities or threats that property developers or building managers overlook when choosing intercom and access control systems?

Here are some of the most common vulnerabilities I can identify:

• The web interface and intercom API are accessible without a password or using default login credentials (such as admin/admin). This makes it easy for an attacker to gain unauthorized access, especially if the device is exposed to the internet.
• Devices often have open ports (such as SIP, HTTP, RTSP, etc.) that are forwarded to the outside world without VPN or IP restrictions, making them susceptible to scanning and bot attacks.
• Legacy or unencrypted protocols are used (for example, HTTP instead of HTTPS, SIP without TLS, RTP without SRTP), which can lead to vulnerabilities such as call interception and man-in-the-middle (MITM) attacks.
• Lastly, a significant vulnerability lies in the human factor. Even if a device implements modern security measures, any negligence on the part of the user or installer, such as ignoring these security methods, can leave the device exposed to threats.

Your systems are used in everything from private homes to hospitals and high-rise buildings. How do you balance user-friendliness with security in such varied environments?

We distinguish between the end-user interface and the configurator interface for both hardware and software. For the end user, our goal is to display only the essential information and fields to enhance ease of use and create an intuitive experience. In contrast, the configurator interfaces, while adhering to the latest UI/UX trends, can become complex due to the high volume and variability of customization options. To assist users, we offer a range of supporting tools, including step-by-step textual instructions, short “how-to” videos, and a comprehensive online training platform.

What trends or technologies do you think will shape the future of intercom and access control over the next 3–5 years?

I see several key trends that will shape the market in the coming years.

First, there is a significant shift away from traditional keys toward mobile access. For many users, smartphones have become the primary means of identification. Technologies BLE, NFC, and, in the future, UWB allow individuals to unlock doors without even taking their phones out of their pockets. This approach is convenient, secure, and highly sought after in modern residential complexes.

Second, cloud technology is becoming increasingly important. More clients—particularly management companies and developers—are seeking centralized management systems for their facilities. This includes features such as firmware updates, analytics, event logging, and scenario setups. There is a strong demand for architectures that support remote administration while also functioning in “edge” mode, ensuring that basic operations continue even if the connection to the cloud is lost.

The third trend is the rise of biometrics and artificial intelligence. Technologies like facial recognition, voice recognition, and behavioral analytics are now a reality, especially in the business sector. Additionally, there is a growing emphasis on local processing of data, which allows for privacy protection by not sending video footage to the cloud.